2020 has been and continues to be an immensely challenging year for everyone with the devastating effects of Covid-19 worldwide, which has now put a significant dint in the economy and put travel plans on hold.
With the situation steadily improving, there is great hope and positivity for the near future. We’re building on this, committed to planning ahead and continuing to do what we’re passionate about, designing amazing cycling experiences!
Here is our latest update on the Covid-19 situation and our new policies adapted to ‘the new normal’, ensuring that when travel resumes, we’re ready to hit the ground running…
SPECIAL RISK-FREE, FULLY REFUNDABLE DEPOSIT POLICY
In response to the uncertainty surrounding global travel during the Covid-19 outbreak, we have now updated our booking policy to ensure that all new bookings made on our 2021 tours, including Tour de France tours will be risk-free and fully refundable in the event that the race does not run or clients are restricted in their travels.
Due to the unprecedented effects the virus has had globally, we have made the difficult, yet necessary decision to postpone all of our global 2020 tours; including Paris-Nice, the Spring Classics, the Giro d’Italia , the Tour de France and La Vuelta. In postponing, we have been proud to have offered all booked clients a full credit of 100% of their funds paid to any tour offered by Mummu Cycling up until 31 December 2021.
All of our 2021 tours now provide the option to place a 100% risk-free deposit that will secure your place on the given tour and ensure you receive all trip announcements prior to going live on our website and social channels, following the select event’s Official 2021 route confirmation.
We strongly recommend this option given the absence of most of our tours this season and many of our 2020 guests transferring their bookings through to 2021.
The health and safety of our guests and staff on tour will be our highest priority when travel and our trips commence.
We have implemented increased hygiene protocols accordingly on all tours including; extra sanitisation of equipment and transport vehicles (inside and outside), sufficient supply of disposable gloves, face masks and hand sanitiser for each client, reduced food handling by our team, confirmation of strict hygiene levels at all venues accessed during each trip and reduced human contact through riding and bike handling.
To add, all future tours will where possible limit vehicle transport and when transfers are necessary, there will be a limited number of clients per vehicle to ensure ample space and distancing between each passenger.
For meals, we will have focus on small group dining, in private spaces and meals will be portioned to ensure safe food handling.
MUMMU CYCLING LOCKDOWN ZONE
If you haven’t already, join our Facebook Lockdown Zone group; An interactive social group that has brought us together to share helpful tips, recommendations and general chat to keep us all smiling throughout challenging times!